Do Information Sheets Improve Patient Satisfaction in the Out-Patient Department?

Emergency Medicine specialty May Improve Patient Satisfaction

Patient satisfaction in the emergency department: a case of Sina hospital in Tabriz

Objective:  Patient satisfaction is one of the most important indicators for measuring the quality of emergency services and health care. The purpose of this study was to evaluate the patients’ satisfaction in the emergency department (ED)...

Factors predicting patient satisfaction in the emergency department: a single-center study

Objective: Patient satisfaction (PS) is a major quality assessment index for the emergency department (ED) which affects patient safety, litigation, reimbursements, and consumer satisfaction. In this study we aimed to recognize the factors affecting PS in our center. Method: Random shifts during a week were selected and all patients disposed from the ED w...

Patient satisfaction in a Moroccan emergency department

BACKGROUND Measuring healthcare quality and improving patient satisfaction have become increasingly prevalent, especially among healthcare providers and purchasers of healthcare. Currently, research is interested to the satisfaction in several areas, and in various cultures. The aim of this study was; to confirm the reliability and validity of the Arabic version of the Emergency Department Qual...

DESIGN AND DEVELOPMENT OF THE STRATEGY TO IMPROVE PATIENT SATISFACTION IN A HOSPITAL SETTING

Attempts made ​​in order to improve management tools of performance showing the importance of customer satisfaction in determining the organizations’ success in profitability and business. The main objective of this study was to develop appropriate strategies to improve patient satisfaction in Hospital.   The research was a descriptive-practical one. Data was collected through a brainstorming...